Noura · Customer intelligence

From intent to outcome.

Noura is your intelligent guide to Oasis Stack. Tell her what you want to achieve, and she helps you find, configure and deploy the right services on a secure, governed foundation.

Noura, the Oasis Stack customer intelligence, in a navy blazer, gesturing to welcome you

Hello, I'mNoura.Your guide to a simpler cloud experience.

  • Conversational
    and intuitive
  • Personalised
    recommendations
  • Governed
    and secure
  • From estimate
    to deployment

Where intelligence
meets simplicity.

The challenge

Too many choices. Not enough clarity.

A cloud is ordered in minutes and understood in months. Services, applications, licences and managed services are all available, but finding the right one is complex, slow and confusing.

  • CataloguesMany to search
  • TeamsDifferent owners
  • ConfigurationComplex options
  • PricingHard to read
  • ProcessesManual steps
  • DeliveryDelayed
NouraAskUnderstandComposeConfigureDeliver

One conversation. From intent to outcome.

How it works

A simple conversation. A complete solution.

Intent → Requirements → Service → Outcome

Tell Noura what you need in plain language. She understands the requirement, suggests the best options, helps you configure them and connects you to the next step, within your Oasis Stack environment.

  1. 01AskTell Noura what you want to achieve
  2. 02UnderstandYour requirement, in your context
  3. 03RecommendThe right service options
  4. 04ConfigureRefine and customise
  5. 05EstimateA complete service estimate
  6. 06OrderConfirm through CloudSouq
  7. 07DeliverOasis Stack provisions it

What Noura can help with

Intelligence for every step of your cloud journey.

Whether you are exploring, building or running services, Noura helps with answers, guidance and the next step. She reads the platform itself, your orders, usage and costs, not documentation about it.

  1. 01

    Discover

    Find the right services across infrastructure, applications, AI and partner solutions.

  2. 02

    Recommend

    Right-sized options and best-practice architectures, based on your requirements and entitlements.

  3. 03

    Configure

    Turn your intent into the right configuration, without technical complexity.

  4. 04

    Explain

    Services, estimates, terminology and platform capabilities in simple terms.

  5. 05

    Navigate

    Find your way across organisations, estates, units and resources instantly.

  6. 06

    Assist

    After deployment: onboarding, cost and usage clarity, status and next steps.

Example use case

From a simple request to a complete environment.

See how Noura helps a team deploy a collaboration platform, with the right services, configuration and estimate.

"I need a secure collaboration platform for 500 users with 5 TB storage, SSO and backup."

  1. Noura understands: collaboration, 500 users, 5 TB, SSO, backup
  2. Noura composes the solution
  3. You configure region, SLA and support, and confirm
  4. Noura prepares the complete service estimate
  5. Oasis Stack provisions the environment

Recommended solutionExample

Nextcloud · Collaboration platform
Estimated serviceEstimate from your pricing engine
  • Automated deployment
  • Standard SLA
  • Fully managed
Add to estimate

Understands your context

The right answers for your environment.

Noura works within your Oasis Stack context, so the guidance is relevant and accurate every time.

NouraUnderstands your context
OrganisationWho are you?
EstateWhich environment?
UnitWhich workload?
ResourcesWhat's running?
IdentityWho is asking?
ServicesWhat's available?
PoliciesWhat can be used?
CommercialHow is it charged?

Noura and CloudSouq

Conversation becomes configuration.

CloudSouq gives you the marketplace. Noura gives you a simpler way through it, and Oasis Stack delivers.

CloudSouq

  • Browse
  • Search
  • Compare

Noura

  • Describe
  • Understand
  • Recommend
  • Configure

Oasis Stack

  • Estimate
  • Order
  • Provision
  • Operate

"I need an AI development environment for my team."

  1. How many users?
  2. What GPU requirement?
  3. How much data?
  4. Which location?
  5. Development or production?
Noura holding a tablet

AI development environment

GPU computeAI KubernetesObject storagePrivate networkMonitoring

Then configure, estimate and order in CloudSouq.

Intelligence with boundaries

Helpful without bypassing governance.

Noura works within each user's Oasis Stack identity and permissions. What she can access and assist with follows the same governance model as the platform.

USERSigned in to the operator's portal
through
IDENTITY, ROLE AND ENTITLEMENTSThe same rules as every user
within
ORGANISATION → ESTATE → UNITOnly the context they may see
to
NOURAAuthorised services and context only

Runs in your deployment, in your brand

Noura runs locally in the deployment, inside the operator's portal and under the operator's brand. No customer data leaves it.

She suggests. You decide.

Anything Noura proposes is subject to the same identity, approval and policy rules as a person doing it, and every recommendation is recorded like any other platform event.

With the customer from order to growth

Ordering, onboarding, running and growing: the right size before provisioning, the first environment set up properly, cost made legible, and modernisation paths when they become relevant.

Works across Oasis Stack

One guide. The entire platform.

Noura sits across the platform, not inside one module, from core infrastructure to applications and partner services.

  • Oasis CoreRun
  • Cloud FoundationBuild
  • Infrastructure for AIAccelerate
  • GovernanceControl
  • Multi-CloudExtend
  • Digital TransformationTransform
  • CloudSouqConsume
One context
  1. Organisation
  2. Estate
  3. Unit
  4. Resources

The intelligence layer

Two intelligences. One Oasis Stack.

Noura understands the intent. Amin understands the operation.

Customer intelligenceNoura
What do you want to achieve?
  • Discover
  • Understand
  • Configure
  • Consume
Shared Oasis Stack contextOrganisation → Estate → Unit → ResourcesIdentity · Services · Policies · Commercial · Operations
Operational intelligenceAmin
What's happening across your cloud?
  • Observe
  • Correlate
  • Investigate
  • Understand
Meet Amin

In productionPart of the same platform CloudHost runs YallaCloud on.

Read the case study

The outcome

Cloud becomes easy to consume.

  • Ask naturallyStart with what you need instead of technical jargon.
  • Find fasterDiscover the right services and capabilities.
  • Configure simplyTurn requirements into complete solutions.
  • Move toward outcomesConnect conversation to CloudSouq and Oasis Stack delivery.

Oasis StackA CloudHost Initiative

Where intelligence
meets simplicity.